Marco In Kona /Testimonials

In Their Words

What Marco’s Clients
Say About Him

Buyers and Sellers across Kailua-Kona, Holualoa, Captain Cook and the Kohala Coast, in their own words. Every review below is reproduced in full, unedited.

Marco was always available and would indicate to us what other things he needed to attend to when he wasn't immediately available. He was also very knowledgeable of the normal sales process, things to watch for - plan for, etc. from start to finish. When we looked at a Short Sale, he was knowledgeable about the process and when needed was able to source expert advice on very short notice. We had no worries that things would be "dropped" or forgotten, It also seemed like Marco had a good rapport and professional relationship with the other real estate agents we dealt with. I would not hesitate to recommend Marco to a friend if they required a Real Estate Agent in Kailua Kona.

Steven MorricalKailua-Kona

Best Big Island Realtor - First and most importantly, Marco Silva sold our home in a week for a substantial overbid. Quite impressive given the list price in excess of a million and a half. Marco knew the market, precisely nailed the pricing and had us thoroughly prepared when we listed. Marco's advice and contacts in preparing were invaluable making us feel we were his only clients. He was with us every step of the way, hiring stagers, recommending cleaners, plumbers, electricians and even helping move items to storage. Most impressive was his videographer and his extensive and focused marketing strategy. Marco personally tended all aspects of the sale, never delegating to assistants or other realtors. He made sure the property was known to those most likely to represent potential buyers and was present at all showings. The spread he put on for the realtors open house was wonderful and the event was quite well attended. Marco's understanding of the business aspects of real estate was a blessing and he regularly sat on his computer in our home and guided us through the necessary forms and documents. Worthy of mention is that our home was jointly held with a troublesome and litigious LLC member. Marco's interaction with this member, attorneys, and the title company was essential to the successful conclusion of the sale. His honesty, tact and diplomacy are exemplary. Suffice it to say, we consider Marco Silva the best realtor in Hawaii and a self-effacing hero in our case. We have also come to consider him a friend.

Jay & Monica GordonSeller, Hawaiʻi Island

Marco is an exceptional agent, a real professional. He was able to find us just the right house in our price range. He went above and beyond what we expected from an agent. He spent a lot of time with us and his knowledge of the Big Island especially the Kona area was impressive. Even after the close, Margo has been very helpful in finding service people and professionals to help us with our home. We highly recommend Marco. Rick & Teri

Rick & Teri GambrilKona

Marco is absolutely a fantastic real-estate agent— from the initial home visit to closing day, he proved again and again to be a top-notch professional and beyond. Kept us updated and informed at all times. He has great knowledge of the market and immediately "got" the right angle and marketing for our condo, then followed through with staging, quality photography and a great write-up. We thought it would be a difficult process because we lived on the mainland and our condo was located on the Big Island. But everything went extremely well. Throughout the process, Marco was attentive, very friendly, and detail-oriented. He had our complete trust. We never had an easier experience. He definitely has the spirit of aloha and we would highly recommend Marco to anyone buying or selling a home/condo on the Big Island.

Buyer & Seller, Hawaiʻi Island

We both appreciate Marco Silva's competence, professionalism, and responsiveness throughout the process of selling our Kona house. We also appreciate his abilities in negotiating with the buyers and their realtor, including helping us to procure a quite satisfactory price for the property. We would both highly recommend Marco to anyone else attempting to sell a house on the Big Island of Hawaii.

Seller, Kona

We can’t say enough good things about Marco! We were initially interested in Marco because he has been named as a top-producer multiple times, but we soon discovered his many other qualities. He has a friendly, professionalism that is rare to find. He had an exact plan to attract a buyer for our home in a short period of time! Since we do not live on the island, Marco’s assistance was invaluable in helping us prepare our home to be sold. Not only is he well-connected and can arrange to have about anything done in a timely manner, but he himself wasn’t afraid to get his hands dirty. He even pulled weeds! Basically, he’s the best go-to guy to get the job done and always, always with a smile! Nothing was too much trouble or unreasonable – even right to the last minute when a whirlwind of things were happening. We’ve been involved in many prior real estate transactions, but without a doubt, Marco has been the best agent ever and an overall really great guy!

David MacKelvieBuyer & Seller

Marco was exceptional to work with: knowledgeable, humble, tactful, and with a sense of humor. We were relatively novice buyers, but he worked patiently with us and was glad to answer questions. He spent the time we needed showing us around even though we were not high-end customers, did not put pressure on us, and helped us locate a condo that was suitable for us. He willingly tackled the escrow process although we were at a distance, traveling and crisscrossing time zones through most of it. He was efficient in moving the process along and knew how to communicate urgency about a given step without throwing us into a panic. He kept us informed as to how things were progressing and persevered when difficulties arose right before closing. Knowing that we would be awake in the wee hours of the morning awaiting the results, he emailed us immediately with the good news that we were now the owners. We can hardly recommend him highly enough! Mahalo, Marco!

Karla Poulter

Marco was an absolute pleasure to work with when we sold our South Kona home. He told us exactly what to do to make our house and property shine and hired the best photographer on the island for our listing photos. The results speak for themselves. We had a full priced offer within 24 hours on the market and a full priced back up offer a week later. The negotiation and closing process went extremely smoothly, with Marco handling all the communication with the buyers and making everything extremely easy for us to understand. As a bonus, Marco is a Kona native so he's extremely connected with the community and can expertly explain the nuances of the market in different neighborhoods. It can be hard to find a good realtor but Marco stands out. He puts 110% of his enthusiasm and effort into every transaction he does and made us feel like his only client when we were working with him. Don't hesitate to hire Marco!!!!

Mariah CourtneySeller, Kona

Marco was a godsend! So helpful and just the kind of realtor I needed. I had moved off island and was not able to visit the house very often. Marco had a team of contractors and services ready to go when ever I needed them. The level of trust and responsiveness was great since I was not on site. Marco always kept his word and was very patient with me. He had a great understanding of the market and the time frames I needed to prepare for at each step. He provided follow ups and updates to keep me very connected and in the loop. I chose Marco because of the long list of great reviews and for the past year, he has lived up to all that praise. I'm glad to be one of the rave reviews for him now! I would definitely hire him again for future transactions.

Michael Braxton

Marco Silva is the nicest and most knowledgeable real estate agent we have ever worked with. He provided excellent guidance to purchasing a home sight-unseen, in an island we have never visited before.

We fully trusted him to make the best choices and decisions with us, including local area and real estate information, services, financing, and contacts. He made us feel as if we were his only clients due to the time spent with us, attention to details, and honest/respectful communication. He took time to return all calls and sincerely answer all our questions, scheduled video calls, and represented our best interests - always pleasant and positive! He is trustworthy and fully understands the housing market in Hawaii. We loved working with him, as well as developing a new friendship. We highly recommend him. We love our new home! Mahalo, Marco!

R HernandezBuyer

Marco recently helped us sell our beautiful home in Kona. After our previous experiences in that market, we are thankful we chose him. Marco was on our side throughout the process and showed his acumen every step of the way. Marco proved to be very worthwhile at helping us arrive at a price that moved the property quickly, but also gave us a fair compensation. He always kept us informed, he truly held our interests at heart, and he was very knowledgeable guiding us through the escrow paperwork trail. When problems arose, as they always do, Marco was there with the resources and experience to put the fires out. Marco Silva is a true professional and has a wealth of sage advice you can count on. I give him my highest recommendation.

Christopher RehwaldtSeller, Kona

Marco was excellent to work with. - With were only able to view the property for a couple hours before leaving Kona and going back home to Alaska. We were able to work through the whole process from, (making an offer to closing), while in Alaska. - Marco took care of all the details, made the right contacts for us, and kept everything on track. - I had thought that I would have to make a couple extra trips to Kona during the process, but was very happy that Marco went above and beyond what is expected from his position. - If we had any questions or anything needed attention, Marco was there for us. We could not have had better service.

Ron WhiteKona

Marco is the most outstanding Realtor we have ever worked with. His knowledge, wisdom and integrity as a Realtor are above reproach. Marco’s marketing skills are amazing and extremely effective. He sold our home in 5 days! Working with Marco is very pleasant and enjoyable. He made the process very smooth. He is one of the most grounded and professional individuals we have ever known. If you are selling or buying a home on the Big Island of Hawaii, Marco is the man to call. We highly recommend his expert service!! Aloha, Wayne and Patti Holum

Wayne & Patti HolumBuyer & Seller, Hawaiʻi Island

This is our second transaction with Marco. We liked him so much that we came back and used his expertise again! He knows the area, takes the time to get to know & appreciate client preferences. He is a great advocate for his clients plus he's a joy to be around and patient. He is not pushy, nor does he try to direct you in an area he feels would not truly be a good "fit". I would highly recommend him to buyers or sellers!

Mtnair Mama

I give Marco five stars in all categories and he deserves it. Marco was the fourth real estate agent I contacted after poor experiences with the first three. My home search on the Big Island took over 15 months total. I spent nearly 8 months working with Marco and his patience had no limits. Looking back on it I can't believe all the time he took with me, how many travels we took all over the island even though he probably knew it wasn't going to be a fit for me but he also knew that it was something I would have to see and decide for myself. We made a few offers on homes and couldn't come to an agreement with the sellers. But, when the home I purchased came on the market I think Marco knew that this was THE one. We made an offer and there was no way that Marco was going to let this house get away from me. He was always 100% on my side, always in my corner and had my back all the way. Everything was negotiated to my satisfaction and Marco handled every step of the way with honesty and integrity. The home purchase process can be difficult, especially the loan process but it is all easier when you can have absolute trust in your real estate agent. Obviously I can't say enough about Marco and I 100% would recommend him to anybody considering a purchase on the island. Not all real estate agents are created equal. Marco Silva was definitely the best man for the job and I am so glad I lucked into finding him.

JaimeDodd McManusBuyer, Hawaiʻi Island

My husband and I lived in California when we contacted Marco to schedule a property showing. We immediately connected and started chatting about what my husband and myself wanted in a home. Once we arrived in Hawaii, Marco was at our disposal. He drove us to multiple properties, explaining neighborhoods and clueing us in to the ins and outs of Kona. He made us feel like we were his only clients and we were never a bother to him. We made an offer on a property and flew back to California. Well Marco didn't stop there, he called or texted almost daily. Kept us updated on everything. He would contact the mortgage company, arranged for ALL the inspections, made sure the gardner was still up keeping the property. This is an amazing man! I had never felt like I wasn't being taken care of and as much as I hate to say it, he held my hand throughout the whole process of buying in Hawaii. After the home closed, my mother n law flew out with me to help with unpacking and getting the house in order. I had sent out a box ahead of time so we would have at least air mattresses to sleep on until our furniture arrived. Well, the box didn't make it! Marco went to HIS home and brought us air mattresses , blankets, camping chairs for us to use until our things arrived. He is one of the nicest, sincere and caring person we have ever met. He's professional with a huge heart. Thank YOU Marco for helping making our dreams come true! We LOVE our Hawaii life and home! Sincerely, Debi C

Debi CaccamoBuyer, Kona

Marco went above and beyond to keep our deal together over a long period of time, made good and reasonable suggestions. Even after we had vacated the property he made sure the little things were looked after ie: mowed the lawn, sent back electronics. He was more of a good neighbor than an agent. We recommend his services to anyone, as he was the best agent we have ever had. Thanks again Marco.

Norm & Roberta Cinch

Working with Marco was a total pleasure. Marco is professional, knowledgeable, personable and efficient. He helped me get my house ready for market (while I was on the mainland), and even though there were a number of extant items, Marco oversaw the whole process and ensured everything went smoothly. He also delivered come listing time. I had multiple offers and couldn't be happier with Marco's work. I highly recommend him.

Kimon Tsinteris

Marco was very in tune to the areas we were interested in looking at. He was available at all times to answer questions we had on all the properties we looked at and would provide his guidance to us. I would highly recommend Marco whether you live on Big Island currently or are moving there from the neighbor islands or somewhere else.

Mike RoseHawaiʻi Island

It was a pleasure working with Marco. He is very professional, fun to work with and has a true talent for what he does. He sold our house in the exact amount of time as he predicted for the exact price we asked for- I highly recommend working with Marco Silva!

Katie RossSeller

Marco is a great agent and a great person. We used him for the sale of our house in Kona, I would highly recommend him to anyone looking for an agent who is on top of everything all the time.

Gavin HeyworthKona

Marco is far and away the best realtor I have ever encountered. He is also an amazing person who treats his clients like family. I have bought two homes with Marco and will always use him going forward.

David HuddlestonBuyer

This was our 3rd transaction with Marco! He’s so good we just keep coming back. He’s knowledgeable, prompt, caring & will go to bat for you. Highly recommend.

Mtnair Mama

We had been using Zillow for a long time to research a home on the big island and had a general idea of what we wanted; however, we did not live in Hawaii, so we did not have the local knowledge. We found Marco on this site and liked his profile and past reviews, so we contacted him. To be clear, we picked him without ever knowing or hearing about him other than the Zillow reviews. We were amazed that he quickly got back to us and we started a conversation of what we were looking for. He listened attentively and provided advice on different parts of the island based on our wish list. He started sending us potential homes and we began visiting them. He really understood what we were looking for and we loved his detailed knowledge of the island. He was very responsive and never pressured us. He was also aware of properties that were about to go on the market before they were formerly listed, which gave us a head start in evaluating them. We put in two offers on homes and lost out in the bidding, because we decided we did not want to bid more. But it was fate, because Marco found us the perfect home that checked all of our boxes. Marco also was extremely helpful with the buying process, which frankly can be frustrating. For example, when the appraisal company screwed up the schedule, Marco provided good negotiating advice to ensure we did not have to pay any penalties for the delay. Lastly, I cannot say enough about how Marco has continued to be helpful post purchase. Our house was empty and he knew we needed some furniture to get us by, so when a friend of his said they were replacing some gently used couches he asked us if we were interested in having them. And then to our surprise he arranged to have them delivered when we arrived. In summary, we feel like we didn't just get a great agent - we got a life long friend and highly recommend him to others.

Stefanie HuckleberryBuyer, Hawaiʻi Island

Before deciding to contact a Big Island of Hawaii Real Estate Professional, I reviewed the many websites that post customer satisfaction ratings of agents. After careful review I decided to contact Marco. He promptly returned my call and he carefully asked questions of us that helped him focus his search for our ideal home. Marco knows the marketplace, especially the various condo complexes and their advantages and disadvantages. He listens very well and is able to figure out what we want and what we think is important. If we are headed down the wrong path, he very diplomatically gave us additional information that we all found useful. Marco is totally honest, and of high integrity, and that was immediately obvious, as is the fact that he cares about his clients. Marco treated my wife and I as equals in this home finding endeavor and that has helped make this process a success for us. I can't think of a single thing that he could have done better. I have been in sales for 36 years, and I know salespeople an he is a great one. He was and is amazing. He has a great sense of humor, is most optimistic, and is fun to work with. He communicates via phone, and email very quickly and thoroughly and never ignored any of our questions. When we had legal questions about the unique real estate laws of Hawaii, Marco correctly and always suggested that we should verify our concerns, along with the available advice and information, with an attorney, and to carefully review all the documents available. We would not hesitate to use Marco's services again, and we are happy to serve as a reference for Marco and for Clark Realty. We found the Clark Realty website to be the best on The Big Island, and it shows the most information, including the Monthly Maintenance fee and property tax rates that so many other sites hide, so Clark Realty made it easier for us. They trusted us with all the information, not just that which seals the deal. We couldn't be happier with our new home and the people and company who helped us find it and to make it our own. Mahalo to you Marco

James CasonBuyer, Hawaiʻi Island

Marco Silva helped my wife and I buy a home in Captain Cook over the course of about a year. We were living in California at the time and decided after a few trips that the Big Island was right for us. This is our first home purchase, so it was scary to get started. On top of that we had the logistical challenge of the move and evaluating properties remotely at times. We met with three real estate agents initially, and Marco was the first to take a real interest in us and seemed to be someone we would be comfortable working with. This was certainly our best home buying decision. I felt throughout the process that Marco had good knowledge of the market, had our best interests in mind, was responsive and available when we needed him, and took the time to make sure we could fully deliberate over properties we were considering. Our search lasted for about 10 months. When on island we had a lot of fun (yes fun!) touring properties with Marco. We compiled a list of places we'd seen online, and Marco also suggested some areas we hadn't considered. He made sure we had a good "lay of the land", which was great since we weren't entirely familiar with the island. While off island, places would crop through his emails and our research that we would discuss. When a place looked good, Marco would take *extensive* photos of the property for us to review. Marco has a good camera, and doesn't suffer from the debilitating photography disease that it seems every listing agent seems to suffer from :) This was absolutely critical as short-notice trips would in some cases cost thousands of dollars. We had a couple places of interest, and one that we even felt good making an offer on remotely. Marco uses a service called DocuSign which made this part very easy. One time due to lender requirements we had to use the old print, sign, fax method and it was much harder. I liked that Marco embraced more modern methods when possible. Finally, last November we were on island for a friends wedding and found our current home. It came down to two fairly different places. It took a couple visits to both to make up our minds. During this time we spent hours at each, and I can't emphasize enough how important it is to have an agent who you are comfortable spending time with. Marco never made us feel rushed. We made an offer and had it accepted after some negotiation on price. Marco was a bit hesitant to advice exactly how much to offer to get the best deal, but rather offered general ideas on what might be low or high. If you are looking for someone who is a cutthroat negotiator you might try someone else. I'll emphasize though that this approach *did* work for us and we got a good deal, so I still would give 5 stars for negotiation skills. During closing Marco was able to recommend inspectors and even contractors who could give quotes costs to do future renovations. Marco did all the legwork here and it helped us to be very well informed on what we were getting into. During closing we had unforeseeable challenges. First, the roof turned out to need replacing, even though cosmetically it had looked fine before inspection. Second, we had trouble funding the loan due to a very stringent lender being chosen that didn't like the property initially being called a "coffee farm". These things happen, but I think our closing was a little more difficult than most. Throughout, Marco was a very good communicator with all parties, and used his experience and contacts to guide us through many problems. There were even some ethical quandaries when deciding how to deal with some problems, and Marco advised for the high road in these cases. It worked out for the better this way and reduced our stress. I don't think we could have closed without Marco's skills. We ended up negotiating a very favorable cost-sharing arrangement for a new roof, and funding the loan so that we were in our new home in less than 60 days. We couldn't be happier with our home. Moving is said to be the most stressful "planned life event", and doing so across the pacific and buying that new home is even more so. I can't say that Marco magically took that stress away, but I can say that I could rely on him 100% to help us achieve our goal.

Chad BurtBuyer, Captain Cook

If you are looking for a realtor who is honest, knowledgable, and hard working beyond what would be considered "above and beyond", Marco Silva is the man you should contact for assistance. We say this without ANY hesitation or concern because we know that our experience with Marco was not unique to us and our home purchase, but is just how Mr. Silva conducts his business regardless of the circumstances. My wife and I completed our Kona home purchase in December of 2011, but the process began back in August when we started looking online at various properties on the Big Island that we might be interested in. We live on the mainland, and although we had a good understanding of the towns on Hawaii we were unfamiliar with specific neighborhoods and communities on the island. Luckily for us, Marco was the listing agent on a home that we were initially very interested in. My wife contacted Marco via email to inquire about the home, and to gather some information about other homes that we had some interest in. Right away, Marco took the time to find out who we were, what sorts of properties we were interested in, and why certain homes were appealing to us - all in an effort to help us find the right home for us. Leading up to our first visit to look at homes in and around Kona my wife had taken the time to put together a very extensive list of homes that we might be interested in. The list contained 30 to 40 homes along with questions and notes on each property. We sent the list off to Marco, and within a day or two he had responded with detailed information on EACH property that we had listed. The information that he provided was beyond helpful and detailed the sorts of information that we could not have come up with on our own or from the internet. His notes were VERY helpful to us in our information gathering, and it became clear right from the start that Marco was most interested in finding us the perfect home for us, and that making "just a sale" was the least of Marco's concerns. We ultimately narrowed our list down to about 25 homes that we were interested in visiting. We arranged with Marco for a quick 4 day trip to look at homes half expecting him to tell us that we needed to narrow our list down to a more reasonable number of homes to view. That was not the case, and Marco was happy to show us ALL of the houses that we wanted to see. Marco's knowledge of the not just the area and various neighborhoods, but of the ENTIRE home purchasing process was nothing short of outstanding. This is the 7th or 8th home that my wife and I have purchased over the last 20 years, and it was by far, the best experience that have ever had with a realtor. Not only did Marco do a fantastic job of showing us homes and making suggestions, but on the second to last day of our visit he said "you know, having gotten to know you two over the last couple of days I have a house that I think might be exactly what you are looking for" - to say that he was correct is putting it lightly. The home is what we can only describe as our "dream house" and we are still pinching ourselves over the fact that we now own it! Needless to say, purchasing, furnishing and setting up a home that is over 2,000 miles away from where we live was both stressful and difficult to accomplish. Marco Silva was nothing short of amazing at every step of the process. Issues with the sellers, the movers, utilities, and even the title company all came up during the process, and each time without ANY hesitation Marco would say - "I got it" and then he would do everything that he could to assist. When we say he went "above and beyond" in his service towards us that is NOT an exaggeration. He simply was, the best realtor that we have EVER had the pleasure of working with. There is not enough that we can say about the job that Marco Silva has done for us, and we would strongly recommend Marco to anyone and everyone that we can. In addition to being a great guy and a hard worker, Marco does his job with honesty and integrity and with his clients' best interest in mind. This is what makes Marco Silva the absolute, hands down, best agent that you can work with on the Big Island of Hawaii. Mahalo Marco!!

Haze MossBuyer, Kona

Reviews were written by clients of Marco A. Silva and collected through Zillow. Where a reviewer used a Zillow username rather than a name, the attribution shown describes their role and location as stated in their own review. Text is reproduced in full and unedited.

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