In Their Words
Buyers and Sellers across Kailua-Kona, Holualoa, Captain Cook and the Kohala Coast, in their own words. Every review below is reproduced in full, unedited.
Marco was always available and would indicate to us what other things he needed to attend to when he wasn't immediately available. He was also very knowledgeable of the normal sales process, things to watch for - plan for, etc. from start to finish. When we looked at a Short Sale, he was knowledgeable about the process and when needed was able to source expert advice on very short notice. We had no worries that things would be "dropped" or forgotten, It also seemed like Marco had a good rapport and professional relationship with the other real estate agents we dealt with. I would not hesitate to recommend Marco to a friend if they required a Real Estate Agent in Kailua Kona.
Best Big Island Realtor - First and most importantly, Marco Silva sold our home in a week for a substantial overbid. Quite impressive given the list price in excess of a million and a half. Marco knew the market, precisely nailed the pricing and had us thoroughly prepared when we listed. Marco's advice and contacts in preparing were invaluable making us feel we were his only clients. He was with us every step of the way, hiring stagers, recommending cleaners, plumbers, electricians and even helping move items to storage. Most impressive was his videographer and his extensive and focused marketing strategy. Marco personally tended all aspects of the sale, never delegating to assistants or other realtors. He made sure the property was known to those most likely to represent potential buyers and was present at all showings. The spread he put on for the realtors open house was wonderful and the event was quite well attended. Marco's understanding of the business aspects of real estate was a blessing and he regularly sat on his computer in our home and guided us through the necessary forms and documents. Worthy of mention is that our home was jointly held with a troublesome and litigious LLC member. Marco's interaction with this member, attorneys, and the title company was essential to the successful conclusion of the sale. His honesty, tact and diplomacy are exemplary. Suffice it to say, we consider Marco Silva the best realtor in Hawaii and a self-effacing hero in our case. We have also come to consider him a friend.
Marco is an exceptional agent, a real professional. He was able to find us just the right house in our price range. He went above and beyond what we expected from an agent. He spent a lot of time with us and his knowledge of the Big Island especially the Kona area was impressive. Even after the close, Margo has been very helpful in finding service people and professionals to help us with our home. We highly recommend Marco. Rick & Teri
Marco is absolutely a fantastic real-estate agent— from the initial home visit to closing day, he proved again and again to be a top-notch professional and beyond. Kept us updated and informed at all times. He has great knowledge of the market and immediately "got" the right angle and marketing for our condo, then followed through with staging, quality photography and a great write-up. We thought it would be a difficult process because we lived on the mainland and our condo was located on the Big Island. But everything went extremely well. Throughout the process, Marco was attentive, very friendly, and detail-oriented. He had our complete trust. We never had an easier experience. He definitely has the spirit of aloha and we would highly recommend Marco to anyone buying or selling a home/condo on the Big Island.
We both appreciate Marco Silva's competence, professionalism, and responsiveness throughout the process of selling our Kona house. We also appreciate his abilities in negotiating with the buyers and their realtor, including helping us to procure a quite satisfactory price for the property. We would both highly recommend Marco to anyone else attempting to sell a house on the Big Island of Hawaii.
We can’t say enough good things about Marco! We were initially interested in Marco because he has been named as a top-producer multiple times, but we soon discovered his many other qualities. He has a friendly, professionalism that is rare to find. He had an exact plan to attract a buyer for our home in a short period of time! Since we do not live on the island, Marco’s assistance was invaluable in helping us prepare our home to be sold. Not only is he well-connected and can arrange to have about anything done in a timely manner, but he himself wasn’t afraid to get his hands dirty. He even pulled weeds! Basically, he’s the best go-to guy to get the job done and always, always with a smile! Nothing was too much trouble or unreasonable – even right to the last minute when a whirlwind of things were happening. We’ve been involved in many prior real estate transactions, but without a doubt, Marco has been the best agent ever and an overall really great guy!
Marco was exceptional to work with: knowledgeable, humble, tactful, and with a sense of humor. We were relatively novice buyers, but he worked patiently with us and was glad to answer questions. He spent the time we needed showing us around even though we were not high-end customers, did not put pressure on us, and helped us locate a condo that was suitable for us. He willingly tackled the escrow process although we were at a distance, traveling and crisscrossing time zones through most of it. He was efficient in moving the process along and knew how to communicate urgency about a given step without throwing us into a panic. He kept us informed as to how things were progressing and persevered when difficulties arose right before closing. Knowing that we would be awake in the wee hours of the morning awaiting the results, he emailed us immediately with the good news that we were now the owners. We can hardly recommend him highly enough! Mahalo, Marco!
Marco was an absolute pleasure to work with when we sold our South Kona home. He told us exactly what to do to make our house and property shine and hired the best photographer on the island for our listing photos. The results speak for themselves. We had a full priced offer within 24 hours on the market and a full priced back up offer a week later. The negotiation and closing process went extremely smoothly, with Marco handling all the communication with the buyers and making everything extremely easy for us to understand. As a bonus, Marco is a Kona native so he's extremely connected with the community and can expertly explain the nuances of the market in different neighborhoods. It can be hard to find a good realtor but Marco stands out. He puts 110% of his enthusiasm and effort into every transaction he does and made us feel like his only client when we were working with him. Don't hesitate to hire Marco!!!!
Marco was a godsend! So helpful and just the kind of realtor I needed. I had moved off island and was not able to visit the house very often. Marco had a team of contractors and services ready to go when ever I needed them. The level of trust and responsiveness was great since I was not on site. Marco always kept his word and was very patient with me. He had a great understanding of the market and the time frames I needed to prepare for at each step. He provided follow ups and updates to keep me very connected and in the loop. I chose Marco because of the long list of great reviews and for the past year, he has lived up to all that praise. I'm glad to be one of the rave reviews for him now! I would definitely hire him again for future transactions.
Marco Silva is the nicest and most knowledgeable real estate agent we have ever worked with. He provided excellent guidance to purchasing a home sight-unseen, in an island we have never visited before.
We fully trusted him to make the best choices and decisions with us, including local area and real estate information, services, financing, and contacts. He made us feel as if we were his only clients due to the time spent with us, attention to details, and honest/respectful communication. He took time to return all calls and sincerely answer all our questions, scheduled video calls, and represented our best interests - always pleasant and positive! He is trustworthy and fully understands the housing market in Hawaii. We loved working with him, as well as developing a new friendship. We highly recommend him. We love our new home! Mahalo, Marco!
Marco recently helped us sell our beautiful home in Kona. After our previous experiences in that market, we are thankful we chose him. Marco was on our side throughout the process and showed his acumen every step of the way. Marco proved to be very worthwhile at helping us arrive at a price that moved the property quickly, but also gave us a fair compensation. He always kept us informed, he truly held our interests at heart, and he was very knowledgeable guiding us through the escrow paperwork trail. When problems arose, as they always do, Marco was there with the resources and experience to put the fires out. Marco Silva is a true professional and has a wealth of sage advice you can count on. I give him my highest recommendation.
Marco was excellent to work with. - With were only able to view the property for a couple hours before leaving Kona and going back home to Alaska. We were able to work through the whole process from, (making an offer to closing), while in Alaska. - Marco took care of all the details, made the right contacts for us, and kept everything on track. - I had thought that I would have to make a couple extra trips to Kona during the process, but was very happy that Marco went above and beyond what is expected from his position. - If we had any questions or anything needed attention, Marco was there for us. We could not have had better service.
Marco is the most outstanding Realtor we have ever worked with. His knowledge, wisdom and integrity as a Realtor are above reproach. Marco’s marketing skills are amazing and extremely effective. He sold our home in 5 days! Working with Marco is very pleasant and enjoyable. He made the process very smooth. He is one of the most grounded and professional individuals we have ever known. If you are selling or buying a home on the Big Island of Hawaii, Marco is the man to call. We highly recommend his expert service!! Aloha, Wayne and Patti Holum
This is our second transaction with Marco. We liked him so much that we came back and used his expertise again! He knows the area, takes the time to get to know & appreciate client preferences. He is a great advocate for his clients plus he's a joy to be around and patient. He is not pushy, nor does he try to direct you in an area he feels would not truly be a good "fit". I would highly recommend him to buyers or sellers!
I give Marco five stars in all categories and he deserves it. Marco was the fourth real estate agent I contacted after poor experiences with the first three. My home search on the Big Island took over 15 months total. I spent nearly 8 months working with Marco and his patience had no limits. Looking back on it I can't believe all the time he took with me, how many travels we took all over the island even though he probably knew it wasn't going to be a fit for me but he also knew that it was something I would have to see and decide for myself. We made a few offers on homes and couldn't come to an agreement with the sellers. But, when the home I purchased came on the market I think Marco knew that this was THE one. We made an offer and there was no way that Marco was going to let this house get away from me. He was always 100% on my side, always in my corner and had my back all the way. Everything was negotiated to my satisfaction and Marco handled every step of the way with honesty and integrity. The home purchase process can be difficult, especially the loan process but it is all easier when you can have absolute trust in your real estate agent. Obviously I can't say enough about Marco and I 100% would recommend him to anybody considering a purchase on the island. Not all real estate agents are created equal. Marco Silva was definitely the best man for the job and I am so glad I lucked into finding him.
My husband and I lived in California when we contacted Marco to schedule a property showing. We immediately connected and started chatting about what my husband and myself wanted in a home. Once we arrived in Hawaii, Marco was at our disposal. He drove us to multiple properties, explaining neighborhoods and clueing us in to the ins and outs of Kona. He made us feel like we were his only clients and we were never a bother to him. We made an offer on a property and flew back to California. Well Marco didn't stop there, he called or texted almost daily. Kept us updated on everything. He would contact the mortgage company, arranged for ALL the inspections, made sure the gardner was still up keeping the property. This is an amazing man! I had never felt like I wasn't being taken care of and as much as I hate to say it, he held my hand throughout the whole process of buying in Hawaii. After the home closed, my mother n law flew out with me to help with unpacking and getting the house in order. I had sent out a box ahead of time so we would have at least air mattresses to sleep on until our furniture arrived. Well, the box didn't make it! Marco went to HIS home and brought us air mattresses , blankets, camping chairs for us to use until our things arrived. He is one of the nicest, sincere and caring person we have ever met. He's professional with a huge heart. Thank YOU Marco for helping making our dreams come true! We LOVE our Hawaii life and home! Sincerely, Debi C
Marco went above and beyond to keep our deal together over a long period of time, made good and reasonable suggestions. Even after we had vacated the property he made sure the little things were looked after ie: mowed the lawn, sent back electronics. He was more of a good neighbor than an agent. We recommend his services to anyone, as he was the best agent we have ever had. Thanks again Marco.
Working with Marco was a total pleasure. Marco is professional, knowledgeable, personable and efficient. He helped me get my house ready for market (while I was on the mainland), and even though there were a number of extant items, Marco oversaw the whole process and ensured everything went smoothly. He also delivered come listing time. I had multiple offers and couldn't be happier with Marco's work. I highly recommend him.
Marco was very in tune to the areas we were interested in looking at. He was available at all times to answer questions we had on all the properties we looked at and would provide his guidance to us. I would highly recommend Marco whether you live on Big Island currently or are moving there from the neighbor islands or somewhere else.
It was a pleasure working with Marco. He is very professional, fun to work with and has a true talent for what he does. He sold our house in the exact amount of time as he predicted for the exact price we asked for- I highly recommend working with Marco Silva!
Marco is a great agent and a great person. We used him for the sale of our house in Kona, I would highly recommend him to anyone looking for an agent who is on top of everything all the time.
Marco is far and away the best realtor I have ever encountered. He is also an amazing person who treats his clients like family. I have bought two homes with Marco and will always use him going forward.
This was our 3rd transaction with Marco! He’s so good we just keep coming back. He’s knowledgeable, prompt, caring & will go to bat for you. Highly recommend.
We had been using Zillow for a long time to research a home on the big island and had a general idea of what we wanted; however, we did not live in Hawaii, so we did not have the local knowledge. We found Marco on this site and liked his profile and past reviews, so we contacted him. To be clear, we picked him without ever knowing or hearing about him other than the Zillow reviews. We were amazed that he quickly got back to us and we started a conversation of what we were looking for. He listened attentively and provided advice on different parts of the island based on our wish list. He started sending us potential homes and we began visiting them. He really understood what we were looking for and we loved his detailed knowledge of the island. He was very responsive and never pressured us. He was also aware of properties that were about to go on the market before they were formerly listed, which gave us a head start in evaluating them. We put in two offers on homes and lost out in the bidding, because we decided we did not want to bid more. But it was fate, because Marco found us the perfect home that checked all of our boxes. Marco also was extremely helpful with the buying process, which frankly can be frustrating. For example, when the appraisal company screwed up the schedule, Marco provided good negotiating advice to ensure we did not have to pay any penalties for the delay. Lastly, I cannot say enough about how Marco has continued to be helpful post purchase. Our house was empty and he knew we needed some furniture to get us by, so when a friend of his said they were replacing some gently used couches he asked us if we were interested in having them. And then to our surprise he arranged to have them delivered when we arrived. In summary, we feel like we didn't just get a great agent - we got a life long friend and highly recommend him to others.
Before deciding to contact a Big Island of Hawaii Real Estate Professional, I reviewed the many websites that post customer satisfaction ratings of agents. After careful review I decided to contact Marco. He promptly returned my call and he carefully asked questions of us that helped him focus his search for our ideal home. Marco knows the marketplace, especially the various condo complexes and their advantages and disadvantages. He listens very well and is able to figure out what we want and what we think is important. If we are headed down the wrong path, he very diplomatically gave us additional information that we all found useful. Marco is totally honest, and of high integrity, and that was immediately obvious, as is the fact that he cares about his clients. Marco treated my wife and I as equals in this home finding endeavor and that has helped make this process a success for us. I can't think of a single thing that he could have done better. I have been in sales for 36 years, and I know salespeople an he is a great one. He was and is amazing. He has a great sense of humor, is most optimistic, and is fun to work with. He communicates via phone, and email very quickly and thoroughly and never ignored any of our questions. When we had legal questions about the unique real estate laws of Hawaii, Marco correctly and always suggested that we should verify our concerns, along with the available advice and information, with an attorney, and to carefully review all the documents available. We would not hesitate to use Marco's services again, and we are happy to serve as a reference for Marco and for Clark Realty. We found the Clark Realty website to be the best on The Big Island, and it shows the most information, including the Monthly Maintenance fee and property tax rates that so many other sites hide, so Clark Realty made it easier for us. They trusted us with all the information, not just that which seals the deal. We couldn't be happier with our new home and the people and company who helped us find it and to make it our own. Mahalo to you Marco
Marco Silva helped my wife and I buy a home in Captain Cook over the course of about a year. We were living in California at the time and decided after a few trips that the Big Island was right for us. This is our first home purchase, so it was scary to get started. On top of that we had the logistical challenge of the move and evaluating properties remotely at times. We met with three real estate agents initially, and Marco was the first to take a real interest in us and seemed to be someone we would be comfortable working with. This was certainly our best home buying decision. I felt throughout the process that Marco had good knowledge of the market, had our best interests in mind, was responsive and available when we needed him, and took the time to make sure we could fully deliberate over properties we were considering. Our search lasted for about 10 months. When on island we had a lot of fun (yes fun!) touring properties with Marco. We compiled a list of places we'd seen online, and Marco also suggested some areas we hadn't considered. He made sure we had a good "lay of the land", which was great since we weren't entirely familiar with the island. While off island, places would crop through his emails and our research that we would discuss. When a place looked good, Marco would take *extensive* photos of the property for us to review. Marco has a good camera, and doesn't suffer from the debilitating photography disease that it seems every listing agent seems to suffer from :) This was absolutely critical as short-notice trips would in some cases cost thousands of dollars. We had a couple places of interest, and one that we even felt good making an offer on remotely. Marco uses a service called DocuSign which made this part very easy. One time due to lender requirements we had to use the old print, sign, fax method and it was much harder. I liked that Marco embraced more modern methods when possible. Finally, last November we were on island for a friends wedding and found our current home. It came down to two fairly different places. It took a couple visits to both to make up our minds. During this time we spent hours at each, and I can't emphasize enough how important it is to have an agent who you are comfortable spending time with. Marco never made us feel rushed. We made an offer and had it accepted after some negotiation on price. Marco was a bit hesitant to advice exactly how much to offer to get the best deal, but rather offered general ideas on what might be low or high. If you are looking for someone who is a cutthroat negotiator you might try someone else. I'll emphasize though that this approach *did* work for us and we got a good deal, so I still would give 5 stars for negotiation skills. During closing Marco was able to recommend inspectors and even contractors who could give quotes costs to do future renovations. Marco did all the legwork here and it helped us to be very well informed on what we were getting into. During closing we had unforeseeable challenges. First, the roof turned out to need replacing, even though cosmetically it had looked fine before inspection. Second, we had trouble funding the loan due to a very stringent lender being chosen that didn't like the property initially being called a "coffee farm". These things happen, but I think our closing was a little more difficult than most. Throughout, Marco was a very good communicator with all parties, and used his experience and contacts to guide us through many problems. There were even some ethical quandaries when deciding how to deal with some problems, and Marco advised for the high road in these cases. It worked out for the better this way and reduced our stress. I don't think we could have closed without Marco's skills. We ended up negotiating a very favorable cost-sharing arrangement for a new roof, and funding the loan so that we were in our new home in less than 60 days. We couldn't be happier with our home. Moving is said to be the most stressful "planned life event", and doing so across the pacific and buying that new home is even more so. I can't say that Marco magically took that stress away, but I can say that I could rely on him 100% to help us achieve our goal.
If you are looking for a realtor who is honest, knowledgable, and hard working beyond what would be considered "above and beyond", Marco Silva is the man you should contact for assistance. We say this without ANY hesitation or concern because we know that our experience with Marco was not unique to us and our home purchase, but is just how Mr. Silva conducts his business regardless of the circumstances. My wife and I completed our Kona home purchase in December of 2011, but the process began back in August when we started looking online at various properties on the Big Island that we might be interested in. We live on the mainland, and although we had a good understanding of the towns on Hawaii we were unfamiliar with specific neighborhoods and communities on the island. Luckily for us, Marco was the listing agent on a home that we were initially very interested in. My wife contacted Marco via email to inquire about the home, and to gather some information about other homes that we had some interest in. Right away, Marco took the time to find out who we were, what sorts of properties we were interested in, and why certain homes were appealing to us - all in an effort to help us find the right home for us. Leading up to our first visit to look at homes in and around Kona my wife had taken the time to put together a very extensive list of homes that we might be interested in. The list contained 30 to 40 homes along with questions and notes on each property. We sent the list off to Marco, and within a day or two he had responded with detailed information on EACH property that we had listed. The information that he provided was beyond helpful and detailed the sorts of information that we could not have come up with on our own or from the internet. His notes were VERY helpful to us in our information gathering, and it became clear right from the start that Marco was most interested in finding us the perfect home for us, and that making "just a sale" was the least of Marco's concerns. We ultimately narrowed our list down to about 25 homes that we were interested in visiting. We arranged with Marco for a quick 4 day trip to look at homes half expecting him to tell us that we needed to narrow our list down to a more reasonable number of homes to view. That was not the case, and Marco was happy to show us ALL of the houses that we wanted to see. Marco's knowledge of the not just the area and various neighborhoods, but of the ENTIRE home purchasing process was nothing short of outstanding. This is the 7th or 8th home that my wife and I have purchased over the last 20 years, and it was by far, the best experience that have ever had with a realtor. Not only did Marco do a fantastic job of showing us homes and making suggestions, but on the second to last day of our visit he said "you know, having gotten to know you two over the last couple of days I have a house that I think might be exactly what you are looking for" - to say that he was correct is putting it lightly. The home is what we can only describe as our "dream house" and we are still pinching ourselves over the fact that we now own it! Needless to say, purchasing, furnishing and setting up a home that is over 2,000 miles away from where we live was both stressful and difficult to accomplish. Marco Silva was nothing short of amazing at every step of the process. Issues with the sellers, the movers, utilities, and even the title company all came up during the process, and each time without ANY hesitation Marco would say - "I got it" and then he would do everything that he could to assist. When we say he went "above and beyond" in his service towards us that is NOT an exaggeration. He simply was, the best realtor that we have EVER had the pleasure of working with. There is not enough that we can say about the job that Marco Silva has done for us, and we would strongly recommend Marco to anyone and everyone that we can. In addition to being a great guy and a hard worker, Marco does his job with honesty and integrity and with his clients' best interest in mind. This is what makes Marco Silva the absolute, hands down, best agent that you can work with on the Big Island of Hawaii. Mahalo Marco!!
Marco Silva exceeded expectations as our realtor. We were living on the mainland when he was helping us buy a home on the Big Island Hawaii. My husband came out a couple times to look at houses. Marco blocked out days of his time to show my husband the houses. He also showed him the areas we were interested in. He would go out of his way to show us where the schools, churches and famous sites were on the Island. When we were not here to look at houses he would go to the homes and take great video footage of the house and property. He was always there to help us when we had questions and would find out if he didn't know something. He was always kind and professional. He found us a great home! We came to our home during the corvid-19 Pandemic late at night. He was so thoughtful and generous and packed our refrigerator and tables full of food. It was an amazing site. I would highly recommend Marco Silva to anyone.
We met Marco by contacting him to view a home he had listed. After meeting several real estate agents we knew Marco was the right agent for us. He listened to our needs and each property he showed us was right in line with what we were looking for. The home we purchased was one Marco found that wasn’t on our radar. Throughout the entire process Marco went over and above. He was responsive and kept us informed of the closing steps. Since we were on the mainland for the closing he secured inspections, cleaners, and yard maintenance. He also provided a facetime video tour of the final walk through. We knew we were in good hands with Marco but as it turns out we were in GREAT hands. If you are looking for an agent with vast knowledge of Kona and the real estate market both from a buyers and sellers perspective, Marco is the agent for you. In addition, you will find him to be honest, caring and trustworthy.
It has been our great fortune and pleasure to have our home listed and sold by Mr. Marco Silva. We signed our contract with him in October, accepted a full price bid in November and the new owner took possession in mid-December. This all occurred because Mr. Silva has a strong knowledge base of the Kona community and the needs of his clients. He is a highly experienced realtor and is extremely professional, courteous and attentive to the slightest detail and question. The process went smoothly and quickly because Mr. Silva was constantly monitoring the progress of the sale, ensuring that the sale moved forward without any delay. He kept us updated so that any concerns or questions were taken care of immediately. Thus, we did not encounter any problems during the sale. Mr. Silva has gone above and beyond the normal services provided by a realtor and we are very thankful and grateful to have had his assistance. We couldn't be happier with the sale! Mahalo, Mr. Silva.
When we saw a home come on the market (via the internet) in a complex that we had been eyeing for a while we didn't have an agent. We found Marco online and are so glad we did. Not only was he an excellent long-distance representative for us, he was a fantastic resource throughout the entire process. Our transaction occurred during the busy holiday season - making it difficult for us to be on Kona to facilitate the process. Marco took care of everything for us from providing us with a thorough video walk-through of the property (so we knew what we were purchasing,) to helping us find financing, to being present for and reporting to us on all of the various inspections to stepping in and speeding up the process in the final stages of closing as we worked to meet a deadline. Purchasing a property long distance has the potential to be a significant challenge. We're grateful to Marco for making it easy for us!
We had been trying to sell our beautiful home in Kona for over one and a half years without success, going through two realtors. We did not have open houses and we were selective who viewed our beautiful home. We did not just sell a house but a beautiful well cared for home with a Hawaiian lifestyle. Then we were so blessed to find Marco who is absolutely amazing. Marco is Hawaiian at heart: loving, honest, caring, concern for others, attention to detail, open communication, making sure everyone is happy with their decisions. These characteristics drew us to Marco as we also are Hawaiian at heart, living and loving the Hawaiian life over 30 years. We had an offer that we were happy with and truly enjoyed the people who purchased our beautiful home. I would recommend Marco in a heartbeat and consider Marco ohana. If you want a honest realtor who will treat you as his only client, when he has many, sign with Marco.
Marco Silva was wonderful to work with! This was my first home purchase, and I was nervous about the whole process to begin, but Marco was great about answering questions, explaining paperwork, and letting me take whatever time I needed to feel comfortable that I understood each step before moving on. I loved that he used DocuSign for getting paperwork in as it would have been very hard with my work schedule to do it all in a timely way otherwise! He was great at keeping me informed of any change or new information, and was very quick to respond whenever I needed to contact him. Marco seems to have a great relationship with all parties involved, from fellow real estate agents to the escrow company, and I think that his honest, respectful, and friendly way of working with others actually made the difference in our deal falling through or not! I also felt that Marco's honesty was apparent the whole time; he was always upfront about any pros or cons he could see throughout the process. I get the feeling that Marco loves his job...that he thinks it's exciting, interesting, and most of all that he loves to help find people their perfect home.
We chose to work with Marco Silva after spending many hours of research and talking with friends about who is the best realtor in Kona. We were buying a house in Kona but were living in Colorado. I highly recommend Marco to you -- he went well above and beyond the call of duty for us, did a lot of research and then sent us summarized lists of properties we might be interested in, and was very organized and could answer all of our questions while we were with him in person for the showings. It was obvious that he really knew the market and overall was just a fantastic person to work with. I have worked with about 20 different realtors over the years when I was buying or selling different properties, and Marco stands out as the best realtor I have ever worked with.
Marco Silva has been a real estate agent on the Big Island of Hawaii for many years. I enlisted his help to find a suitable house for my family. Despite my being very fussy, he has been incredibly patient and has shown me many, many houses over the years. When we finally found the perfect place, he walked me through the offer to purchase, the mortgage process, escrow, survey information and all the details necessary for closing the deal. During the process of buying the house, if he found something unusual or something he thought I should follow up, he notified me right away. He always answered my calls immediately and was extremely prompt in following up on any questions I might have. He is extremely honest, very personable and yet businesslike in his manner. I would highly recommend him as an agent.
Marco walked me through every step of my short-sale purchase, which resulted in me getting a great house significantly below market value. He listened carefully to all of my concerns, helped me make informed decisions and did not seem to mind at all when I called to have something explained to me, even if he had explained it to me earlier. As a first time homebuyer who was very confused by the process of a short sale that meant the world to me. Marco works with a very reputable team, and escrow, loan and insurance people were all kind and helpful, as well as being efficient at their jobs. I would and have recommend Marco to anyone looking for a home in the area. It was a great experience and if I ever sell my home I plan to use him again!
Marco is very professional, and good to work with. He is very friendly, and listened to our needs very well, which is very important to me. We were able to narrow down a list of properties and visit them all in one day, all were viable candidates. Once we picked our spot, Marco helped us to get a good offer in and close quickly and easily. As we live on the mainland, this was more difficult than normal, but Marco handled it well. I did not rate Marco on Negotiation skills, as the property was also listed by his company, so he could not legally help us there. Marco explained the process to us concisely, and led us through the paperwork with ease. I would not hesitate to call him again should we need a Real Estate Agent again.
We bought a brand new house on the Big Island of Hawaii and Marco Silva was instrumental in getting us there. He met my husband and I and immediately knew what type of home we were looking for and steered us in the right direction within just a few minutes. My husband and I are both so excited to be moving to Hawaii – none of which would be possible without Marco’s in-depth knowledge of the real estate market over there and bending over backwards to show us properties that he already knew would work for us.If you are looking to buy a home on the Big Island, I recommend you look no further than Marco Silva. He is simply the best Real Estate Agent we’ve ever had the pleasure of working with!
For those looking to engage in a purchase of Real Estate on the Big Island of Hawaii, I would highly recommend Marco Silva as your agent! I had the great fortune of working with Marco on a recent purchase of a home in the Kona area and found his knowledge of the market, attitude during the engagement, and ethics to be of a superior quality! He was patient and took the time to explain the process (like a review of documents) and quickly understood that he’d have to adjust to the fact that I was on the mainland and not able to physically be present and took the necessary steps to fill those gaps. He also impressed me with his communications. Whereas others relied almost solely on email or text messages, it was truly refreshing to have someone on the mission who understood the value of voice to voice. From return calls, to updates, to additional requests as the purchase moved forward, Marco was always there with an update. There is a place for electronic communication and Marco used the tools in precise ways. Marco is clearly a professional that you should seek out if your desire is to have the best on your team for your next real estate transaction! I would recommend him highly! MAHALO NUI LOA Marco for a successful purchase and all you helped me with!
Marco was very friendly and professional. On our first visit he discussed with us our desire to sell, had we considered renting, and other options giving us the opportunity to think things through for ourselves before committing to sell, even suggesting we just live there and wait to list until we were ready to leave for the mainland. He was very helpful providing a stager at his cost, and getting a house cleaner, carpet cleaner, and a minor door repair taken care of so we didn't have to worry about it. Even allowed us leave items we were not taking with us, and disposed of the ones that they couldn't use for staging, or the next owner might not want making the whole process very easy for us.
Marco does job well done and I didn’t need to worried anything. First ,I hired him as my realtor because of his past sales results and he loves to help people.I was moving out the island and My unit was on his hands.but nothing to worry and I just needed to sit and wait...He is very easy to talk and took care of few things that I needed help for fix and cleaning.He contacted me often for what’s going on.I strongly felt that his marketing theory was just so right including the time flame and the price.He guided me to get right price.I am so happy that Marco was my agent and I highly recommend his work for everyone and you will know why...
We can't say enough good things about our experience in working with Marco. For over a year he worked diligently with us to find the perfect Hawaii home. With Marco, you have confidence that your best interests are always his priority. In addition, he is extremely responsive - to all kinds of questions and requests. He goes beyond the normal call of duty to ensure that all issues are resolved. Honestly, we've never had a realtor like this. The other quality that was important to us is the ethical way he conducts business. That and he is very likable and pleasant to get to know! We can't think of a better realtor and feel blessed to have had the opportunity to work with him.
I couldn't be happier that we chose Marco to help us sell our condo. He is definitely the best agent I have ever worked with. He was amazingly knowledgeable about the area and the entire selling process, offering his skill, expertise, connections and experience every step of the way. Initially we had some trepidation about selling a property while we were off island, but Marco took care of everything with efficiency and mastery, staying in close contact with us and being immediately available if we had any questions. And he did it all with an attitude of warmth, calm and kindness, making a potentially stressful endeavor easy and enjoyable. We will definitely work with him again and I cant recommend him highly enough.
Used Marco to buy a property from CA without having to go to the Big Island. He was very helpful in determining areas and went way above and beyond in videoing and taking pictures. Fantastic service and I highly recommend him! We have now used Marco to buy 2 properties and I am even more impressed with him. I have worked with many agents over the years and all over the country, Marco is far and away the best I have ever worked with. He made buying a home remotely from the mainland a seamless process. I can't thank him enough. He is absolutely the man to use if you want to buy a home on the Big Island.
Not only is Marco one of the best realtors I have come to know, he is a wonderful person as well. He was immediate in keeping me informed and replying to phone calls and messages despite a 4 hour time difference. He is extremely pleasant to work with always maintaining a professionalism and sense of calm. Our Hawaii property was rented at the time he had showings and he was always respectful of scheduling times around our tenants and giving us all ample notice. He sold our property within a reasonable time of us giving him the listing and he made the whole process seamless, especially considering we were on the mainland and traveling extensively. Highly recommend Marco!
I don't think I can do Marco justice in words alone. He knows how to serve and does serve his clients. "Service," as Werner Erhard said, "Service is adopting your client's goals as your goals." This is a perfect description of how Marco works. We searched for 3 years for the "right' condo on the Big Island. Made many offers which for one reason or another did not result in a contract. Marco never lost his enthusiasm nor dedication to searching prospects for us. Finally, when we were about to give up, we found a condo which needed some upgrading and turned the whole offering level to him. Deal done at a great price allowing us to spend a considerable additional amount in the upgrade. Perfect example of adopting our goal as his. He searched wide, did video walk throughs of prospects for us and when we were on the island, spend a great deal of time showing us prospects. Once we had a deal, he stayed on the case, and helped us secure the necessary information and data to complete financing needs. While I speak from a buyer's perspective, I have no doubt that he works with the same diligence for his seller clients. He is simply the best Realtor I have ever worked with. I have now charged him with looking for a house so that we can move permanently to Hawaii. Use him, you'll never find a better representative.
My wife and I wanted to purchase a vacation property on the Big Island. Being a real estate Broker myself, I knew the value of finding an honest and knowledgeable agent. I actually choose Marco because of the excellent reviews he had with previous clients and I wasn't disappointed. Marco was timely, responsive, and thorough, but most of all, a very hard working quality person. I was trying to complete an exchange and only had a week to negotiate and complete a sale. Needless to say, Marco was able to coordinate a very complicated transaction, with several moving parts, in a very short time frame. Bottom line, Marco was terrific, and I would highly recommend his services.
I have purchased and sold many houses in my lifetime, but this was the first time I ever considered purchasing a property without seeing it in person. Marco was our eyes and ears and on a Sunday morning he drove to the property to video it so we could get a idea of what we were interested in buying. He was with us every step of the process. We wound up purchasing this beautiful property that would have been sold quickly to someone else if it weren't for Marco. In today's time you have to work with someone you can totally trust and Marco is your guy. He is truly a real estate professional with Aloha.
Marco was very helpful from start to finish with our purchase of a home and coffee farm in Captain Cook. He clearly explained the process of purchasing the home, was patient during our negotiations, and offered advice and contacts for various services when needed. Our transaction was complicated due to the fact that we don't reside in Hawaii, we relied on a family member to help us complete the purchase, and we used non-traditional financing to buy the farm. Throughout, Marco was patient and helped us trouble shoot when issues surfaced. Marco was positive and cheerful throughout the process and I can't recommend him enough to you in the sale or purchase of your next home.
Our search for a property in Kailua-Kona began several months before our November 2013 vacation to the Big Island. As we monitored home sales during those months, we noticed the positive sales record of Marco Silva…hence, our decision to contact Mr. Silva once we arrived in Hawaii. We found Mr. Silva to be very responsive, courteous and unpretentious. His attention and flexibility, particularly because of the constraints of our limited time in Hawaii, ultimately led to our purchasing a wonderful home. Additionally, the availability of Docusign was a terrifically efficient method of processing the transaction. It is our pleasure to highly recommend Marco Silva to others seeking to buy a home on the Big Island!
I met Marco on the internet while looking for a property in Kona. He was the listing agent for a place that i was interested in. That place didn't work out. He set me up for a real estate feed based on what I was interested in. He stuck with me for 2 years, during which time we put in offers for multiple properties. We finally bought our place in August 2015. Marco was instrumental in the negotiations and saved me money. He's so friendly and easy to work with. It's no wonder he knows half the people on the island. I would happily work with him again on a deal.
I very much appreciated working with Marco A. Silva. I had the unfortunate task of selling my sister's home after her death but Marco was a real pleasure to work with! He understood completely what my expectations were and made the whole process go smoothly. He is extremely professional, pays great attention to detail, and had terrific follow-through. I never had to wait long for a response to my questions and emails. He was very respectful of what I was going through and was there to help and guide me throughout the process. Marco is outstanding and you will be very satisfied if you chose to work with him.
Working with Marco made selling our home such a breeze! I did my research and saw all the awesome reviews Marco received from his previous clients and had no doubt in my mind that I wanted him to be our realtor. We listed our home and two days later we got a full price offer!!!! Marco is very professional and made us locals feel comfortable through the whole selling process. It's obvious that he has many other clients he's working with at one time, but he was always there to answer our questions in a very quick manner! Choose Marco as your realtor and you will not regret it!!!!
We contacted Marco Silva for the purchase of our home in Kona because of his outstanding home sales record. We found Marco to be very friendly and comfortable to deal with. He was very knowledgeable of the market and areas we were interested in and showed us many homes. He did very well guiding us through the purchase & then eventually to the closing on the property. He was also a gold mine of information for people we needed for and after our purchase. Examples were a good mortgage broker, construction people to build a lanai for us, a gardener & people to help us expand an irrigation system.
Marco is very helpful in every way. He is well informed about the surounding area of the property, as well as the property itselves. He always returnes your call instantly should you want more information. He is very familiar with all detailes concerning the property, a great negotiator for the price you want to invest. He knows of all the walkways should you want to stroll in the area. We have learned more about Kona, Hawaii than any turist information could tell us. We are so very happy that we have found Marco A. Silva to represent us to the seller, we could not have been served any better.
We were in Big Island during the busiest time, Christmas and New Years week, when we finally decided to look at properties in the area. We had looked at properties online, and contacted four different listing agents. Despite the holidays, Marco responded to our email inquiries immediately, and more than 18 hours ahead of the next agent response. That was our first clue we wanted to work with Marco. After chatting over the phone, we met with him at his office. He showed us maps of the island, pictures of the properties we were interested in, some facts about the areas. Then he suggested that, given our requirements and wants, we should look at an area we had previously eliminated. He was right, as soon as we saw the area in person, we realized that is what we really wanted. We talked to the other agents too, and none was able to extrapolate what area we would like most from our list of requirements. Marco showed imagination and ability to hear what we said and translate it into the appropriate community. We negotiated and landed an offer before we left the island. The rest of the process:inspections, walk through, repairs required, etc was managed by Marco through email. Escrow services were efficient and everything went smoothly. This is the sixth property we have bought in our lifetime, and even though we were doing this long distance, it has progressed with the least hassle compared to past transactions. We would not hesitate to recommend Marco at all!
Marco showed us several properties and honed in on those that would meet our budget and desires. He kept in touch with us, was creative in finding options, worked well with the seller's agent and gave us valuable advice, including staying in the process as the second choice bid on the condominium that we were ultimately able to purchase. He had helped us with advice in getting a rental when we first arrived in the area and continued to offer ideas and suggestions as we looked for a permanent residence. We have nothing but praise for his efforts and his professionalism.
We picked Marco because of the high reviews on this site. We could not have made a better choice for a realtor. He walked us through the sales process step by step always keeping us informed . His friendly demeanor and professionalism were top notch. We were in Kailua Kona and we went through the preliminary steps for the sale but the main sales preparations were done after we returned to the mainland. He took care of everything. We listed one day and had a buyer the NEXT day. I couldn't recommend Marco any higher. He did an excellent job.
I really cannot say enough good things about Marco! He was so pleasant all the time, no matter how stressed I was on this or that topic. He provided valuable input about getting the house ready for sale, during the inspection process and during the very important closing process. He referred us to a number of very reliable contractors to solve the many little issues that need attention and I enjoyed meeting and working with the others who work with him and on his team. You can't go wrong working with Marco to sell your home!
We called Marco after seeing the great results from several of our neighbors, and we were not disappointed. Marco was responsive to our requests, needs and any questions we had. Marco knows the market like no other. The pictures and video were amazing and made our listing stand out from the rest. We were afraid that selling during Covid -19 would be difficult but Marco was available for Zoom/FaceTime showings and we received multiple offers the first day, ultimately getting us $15,000 over asking price. We HIGHLY recommend Marco for your real estate needs.
My husband and I had interviewed multiple agents and ended up choosing Marco because from the start he made us feel comfortable and was very realistic with his listing price and parameters. In the end, we were very happy with our choice. Marco was always professional, responds very promptly, and has so much knowledge in the Kona area that helped us with the sale of our house as well as the purchase of our new home. We would highly recommend Marco to anyone who is looking for a smooth and positive real estate experience.
Marco came highly recommended by a personal friend, who had purchased a condo in Keahou. We also wanted a condo in Keahou. Marco prepared and submitted several offers for condos. When an offer was accepted Marco stayed on top even though we were dealing with a difficult seller. This seller missed several appointments to sign escrow papers. He was able to get this deal done. He was always available to consult with and always had time for us. We would highly recommend Marco for any real estate needs in the Kona area.
Future Buyers and Sellers. A short note to let you know that my wife and I were very impressed with Marco Silva. He gave us professional and outstanding service. He was also very attentive to our concerns/needs and took the time to go the extra mile to help us with our purchase. After the sale he even helped us find a handyman and property management team. We will definitely be recommending Marco to others. In fact, we already have! Above all, Marco is a genuine person! Thanks Marco!
Marco helped us find our dream vacation home. He was able to understand what type of home we were looking for very quickly and showed us appropriate properties during our short visit. He was always in contact with us during every step of our transaction (even with a five hour time difference). He was very patient and helpful when our closing was unexpectedly delayed. We would highly recommend Marco to anyone looking for a very professional, friendly, trustworthy, and knowledgeable real estate agent.
Marco did an exemplary job across all aspects of this transaction. He had expertise with the local market and was very quick in getting the property prepared for photographs and showing to the public. He was excellent in making this a rapid and happy transaction. This property entered escrow in 6 days. He was always willing to go to the extra effort to do the best job. I would recommend Marco to anyone selling or buying in the Kona market. Mahalo
We were living on the main land when we decided to move to the Island of Hawaii. We initially dealt with Marco through phone, email and texts. Marco continually provided us listings of homes that matched our wish list. While visiting open homes we learned first hand of Marco's excellent reputation from other realtors. Marco was always available and responded immediately to our requests during a challenging closing. Marco was enjoyable to work with. We would highly recommend him.
I had 3 days in which to look. Marco was recommended by a mutual friend, I told him what I was looking for and he lined up 3 houses to look at the next day. I liked the first place I looked at, and made an offer. Marco took care of everything. I had been to Kona many times and knew what area I wanted. Now I look forward to making the move from the mainland.
Marco is friendly, professional and great to work with. He came to our first visit prepared and armed with all the information we needed about our property, our neighborhood, and the current real estate market. He made great recommendations but always reminded us that he was working for us and all the decisions were all ours. He was always available for phone calls and questions. He sold our house in a reasonable amount of time.
Our first meeting with Mr. Silva was like meeting up with an old friend, he was prompt, efficient, & looked after all our requests, His knowledge of the island was just like having our own private tour guide . Once we made a decision on our property, he walked us thru the closing process, like the true professional that he is. He has made us feel safe & secure in our decision. Thank you Marco.
Marco is a true professional, When I started out to sell my property I had little to no experience with real estate sales. He went above and beyond to make sure I understood each step of the way. He always returned my calls and would always called me when different things occurred. I would highly recommend others to contact him for all your real estate needs. Thank you Marco much aloha and mahalo.
Marco was a great communicator which was especially important since we live in California and our property was on the big island. We are real estate agents as well, so our expectation was probably higher than most. The whole process was seamless with Marco and we were able to let go and rely on his expertise and knowledge of the Hawaii market. We will definitely recommend him should the opportunity arise.
I will refer you to Marco Silva From day 1 Marco enthusiastically answered or returned every call , text or email. Marco surrounds himself with professional personnel to complete every task. Kind, courteous and accommodating Marco assisted us through every step from driving us to viewings to handing us house keys after closing. We know he loves his work and to help folks through the buying and selling process. Mahalo Marco
Marco Silva is an extremely competent, professional and thorough agent. Our deal was completed ahead of schedule with no hassles. I have completed many real estate transactions, all with the help of agents. Marco is one of the best. I would not hesitate to have him help me on the next deal. Marco has the wonderful quality of Aloha that is so important in Hawaii. Mahalo Marco!
Buying a second home to spend winters in Kona was a stressful and time consuming situation. Marco made us feel comfortable with him very quickly with honesty and consistency. He was never pushy and always happy to show us lots of options to make sure we were making the right decision. In the end he helped us find our Hawaiian dream home and we couldn't be happier!
Marco rearranged his Saturday to accommodate our quick turn interisland trip for property viewings and patiently worked with us to cancel one purchase and execute the final purchase. He coordinated with inspectors and even brought some packages into the home for us after we closed, but before we moved. Marco has patience and showed us all of the homes we wanted to look at. Mahalo!
Marco gave us an estimate of time to sell at 3 different price points, all higher than our previous listing agent. We made our choice and he went to work! Our property sold in roughly one week after sitting on the market for over a year with the previous agent. This man provides results. He will surely be our agent when we purchase!
Marco helped us both buy and sell our home in Kailua Kona and did a fantastic job on both ends. We entered the market competing with 10 similar properties and Marco's marketing skills, enthusiasm, and attention to detail were crucial to selling our home quickly. His knowledge of the local market is unsurpassed and we could not recommend Marco more highly. Mahalo Marco!
Having Marco as our real estate agent was an asset in listing & selling of our property. He was extremely professional in walking us through the process & kept communication going until after the closing. He was a wealth of knowledge in recommending services to prepare the home for sale, and was very responsive when questions arose.
I couldn't have asked for better representation than Marco Silva!! After I contacted him he got the property ready for listing right away including taking great photos. I was able to sell the property for more than I expected and certainly in less days than anticipated. I have absolutely no reservations in giving him my highest recommendation!!!
Marco controlled the entire process from finding great properties to small details at closing. His local knowledge of real estate valuation and his contacts in the community were outstanding. I invest in Commercial and Residential Real Estate in Colorado, Arizona, Florida and New England. I have never worked with a better agent. Marco is exceptional!
Marco was referred by a friend. He had local knowledge of the market. Was very responsive to any thing I needed. He made the process so easy. I had some extremely difficult problems to deal with and Marco helped me breeze through them. I won't use anyone else from here on. Thanks Marco
From our first meeting, I had full confidence in Marco's ability to help us sell our vacation property in Kona. We're Canadian and he very capably handled all of the paperwork that a cross-border sale entails. It was a pleasure communicating with him, and his patience and professionalism made the experience downright enjoyable.
Marco is very professional, was in constant contact with me. Kept me updated at all times. Photos and staging were completed in a timely manner to proceed with the sale. Marco is a very caring person and it shows in everything he does. I would highly recommend him as an agent.
Marco did an excellent job from start to finish on the sale of our property, handling cosmetic remodeling and staging, presenting the property well in advertising and helping us set a realistic price. He was enthusiastic and patient even when leading us through the intricacies of local real estate law.
Marco was referred to us by family members who were also very happy with his service! He is knowledgeable, prompt in answering questions/calls, and sensitive to the needs of his clients. Through the years we have worked with many realtors. He is the best. I would highly recommend him.
Marco Silva has a well respected reputation as a realtor throughout Kona. He exemplified professionalism and a vast knowledge of the Kona real estate market. He helped us find our dream home in Kona. We would definitely work with Marco again and highly recommend him to any future buyers/sellers.
I highly recommend Marco A. Silva for your real estate business. He has great communications skill. His follow-up is timely and professional. He uses all of the tools available to market his listings. I will use him again in the future and I will recommend him to others.
Marco took the time to explain the odd and ends in purchasing a home for the first time. He worked with me on finding the best rate, and the best deals that was in my price range. Very professional and knowledgeable. Good customer service and aloha spirit.
After we left Hawaii Marco kept the sale on track until closing. He was always there to answer questions and to take care of details that would pop up. We have used Marco for both a buyers agent and sellers agent.
Marco was great! He helped us through the process of selling our home and made it very smooth and easy. He's very knowledgeable and was always available to answer our questions. I would definitely recommend Marco.
I was recommended to Marco by a friend. That's what friends are for! My experience with Marco, from Day 1, was a smooth, pleasant one. I have nothing but the highest recommendation for him!
Marco, was on top of the sale of Captain Cook house during a very slow market right after the volcano stopped erupting. He did an excellent job in getting the sale finished.
Marco was amazing to work with. He was very knowledgeable and helpful. I am very appreciative to Marco for his continued patience and hard work in the sell of our property.
Marco was very thorough and had extensive knowledge of the local market. If you are looking for an experienced professional realtor, and need to sell your house, Marco is it!
A true professional who knows the Kona market. Marco was honest and helpful and we appreciated the expediency of the sale as well.our property sold on the first day.
Marco was with us every step of the way. He was always available and able to answer our questions and guide us through the whole process.
If you are considering purchasing a home anywhere on the west side of the Big Island, Marco Silva is the agent you want! As a Command Sergeant Major in the United States Army I was looking at retiring in Kona after 30 years of serve in the military. I first met Marco when I was on leave from the Army and visiting the Big Island. Having been to the Big Island numerous times over the last decade and doing countless hours of research I felt that I was well informed and started embarking on my own. However, after I started talking with Marco, I realized that his services were indispensable and that I couldn’t afford to be without him during this critical time. His in-depth knowledge of the real estate market and exceptional in-sight of the Kona area were very impressive and played a critical role in allowing us to make an informed decision on choosing our retirement home. Marco’s candor is very easy going. You can ask him anything and he will give you a straight answer. It may not be the answer you wanted, but it will definitely be one that is honest and truthful. Marco helped alleviate a lot of stress that is very common when making a large purchase. Bottom line is that he was simply a joy to work with. After we made our final selection and signed our purchase contract, we departed for our final assignment with the United States Army to Germany. Marco understood the difficulties of us now being a half a world away (12 time zones). As a result of this he played instrumental role in assisting us during every step of the way until our final closing. With Marco’s help our closing went as scheduled and with no issues. Marco also did an excellent job serving as our agent for the final walk through with the builder before closing. Again, if you are looking to purchase a home anywhere on the west side of the Big Island, I would highly recommend Marco Silva as your agent! Mahalo Marco!
My wife and I had been looking at condos in the White Sands Village complex for some time and when we saw the perfect unit come on the market we knew we had to jump on it. Unfortunately, we were purchasing from out of state and felt at a disadvantage because we did not have a grasp on the local real estate market. I had gone to high school with Marco, but had not spoken to him since that time. I recalled hearing that he was a realtor and so we cold called him to see if he would assist, which turned out to be one of the best decisions I have made all year. In working with realtors in the past, we have learned that there are those that sell real estate sort of as a hobby, and then there are those who are true professionals. Marco is a true professional and someone who really takes pride in his work. From the onset of working with us, Marco was ready to go the extra mile by providing Zoom tours in Covid protection gear and meeting with us at odd hours that fit into our schedule. He also did the little things that have such a big impact, like returning phone calls promptly, and anticipating our questions/needs. Then when it came time to put in an offer, Marco sat us down and really showed off his skill in analyzing prior comps to make sure our offer was reasonable and we felt comfortable about our choice. Even more impressive was his calm and confident demeanor during price negotiations, a time when we were getting emotional, and could have easily overpaid. But Marco helped us to stand firm and helped us to close the deal on our dream at a great price. As if that was not impressive enough, what speaks volumes about Marco's character is his reputation in the local industry. Last week I returned to Kona to close out the deal and start our renovation project. While there, I learned that if I dropped Marco's name to contractors or anyone in the business, they would light up, and rave about their experiences in working with him. 10/10 would recommend!
Marco helped us find a condo in Kona, HI. We were looking for a 2nd home that could also double as a vacation rental when we were not there. We had one week to tour condos, find a match, and submit an offer. Marco happened to be out-of-the-country until the 2nd day we were on the island, but he did a great job of communicating via email and phone. That great communication continued throughout the whole process: shopping, offer, even past closing! Working remotely, we narrowed down our list of potential condos (within our price range, location, and features/style/etc.) to 30 which about 10 were eliminated due to pending law suits involving the condo association (which means a lender will not approve a loan for those condos), or were taken off the market. Once on island, we concentrated most of our shopping into one day, where we visited all of our top contenders, and skipped only a few at the bottom of our list. We liked Marco's style of being helpful, but not overbearing. He'd point out a few critical issues, but also let us know what he, in his opinion as a realtor, thought wasn't an issue and why. After visiting all of the condos, my wife and I narrowed it down to two, which Marco arranged for us to visit each a 2nd time. The condo we decided on happened to be sold by Marco's company, a dual agency situation, so Marco was not able to negotiate on our behalf (which is why I did not rate him in that regard). Due to a minor last minute issue (my issue, not Marco's), we had to postpone placing an offer until after we left Hawaii. So the offer, and all of the closing was done remotely from the mainland back to Hawaii. All that went very smoothly, and Marco is very comfortable with modern modes of communication and of doing business. So we used DocuSign for our offer, which was accepted. Marco helped us set up an inspection and coordinated with the seller to get the various issues discovered addressed. Marco was extremely helpful in coordinating with escrow, the lending officer, the seller's agent, the condo association, even with the rental company we chose to help manage our property! Marco kept his eye on the ball (and helped us do the same), was nearly always available (and quickly returned calls when he wasn't). We highly recommend Marco, and would use him again if we're buying or selling on the west coast of the Big Island.
Reviews were written by clients of Marco A. Silva and collected through Zillow. Where a reviewer used a Zillow username rather than a name, the attribution shown describes their role and location as stated in their own review. Text is reproduced in full and unedited.
Your Turn
Every review on this page began with a conversation. Yours can too.
Whether you are buying your first Hawaiʻi Island property or selling an estate you have held for decades, the first step is the same: a conversation with no obligation attached.